1. Hearing from Carers in Wandsworth

    News -

    Two years ago we spoke to carers about the challenges they face and managing their own health and their feedback helped develop a new cares strategy. We spoke to carers recently to see if support had improved. Find out more about what they said.

  2. Do you receive social care in Wandsworth and want to be involved in shaping social care services?

    News -

    Wandsworth Council's Co-production and Partnership Group wants local people who use social services, carers and voluntary sectors representatives to work partnership with council staff to help shape the way adult social care services are developed.

  3. Oral Health in Care Homes

    News -

    A new report from the CQC has found that there needs to be more of a focus on oral health in care homes. Read more from Healthwatch England about the perspective from the Healthwatch network.

  4. Caring For Your Teeth in a Care Homes

    Advice and Information -

    Read this guide on how staff can easily improve the oral health of care home residents.

  5. Are people with dementia getting the care they need?

    News -

    Read about the research from Healthwatch England suggesting that dementia care needs to be improved. Often people needing care are unaware of what they can access and what they are entitled to. 

  6. Need to Find Good Care Services? CQC can help

    Advice and Information -

    Do you need help choosing the right care home?

  7. Healthwatch Wandsworth Assembly - 8 February 2017

    Report -

    Our event in February focused on electing our new Healthwatch Executive and changes to the way that health services in our community work together and be co-ordinated by a new organisation. Find out more what happened at our event.

  8. Launch of Wandsworth's Health and Care Plan

    News -

    The Wandsworth Health and Care Plan was launched on 7th October as a collaborative plan to tackle key health issues in the borough. Read more about the plans.

  9. Enter & View report on Extra Care Housing Schemes – An Overview

    Report -

    Healthwatch Wandsworth were invited to visit three Extra Care Schemes for older people to hear tenants’ views of the quality of care they were receiving. We’ve written our report to summarise what people told us.

  10. Enter and View visit to Prince of Wales Drive Extra Care Housing Scheme for Older People

    Report -

    Healthwatch Wandsworth were invited to visit Prince of Wales Drive Extra Care Housing Scheme for Older People to understand tenants’ experiences of living in the scheme. Our report is based on what people told us what we saw during our visit.

  11. Enter and View visit to Harding House and Huguenot Place, residential care homes for adults with mental health problems and deafness

    Report -

    Healthwatch Wandsworth were invited to visit Harding House and Huguenot Place to understand resident’s views on the quality of care they were receiving. Our report is based on what people told us and what we saw during our visit.

  12. Common themes and learning points arising from Enter & View team visits to care homes for older people.

    Report -

    We visited three care homes for older people to hear residents’ views of the quality of care they were receiving. Our report summarises our thoughts on good practice and areas for improvement in the three care homes.

  13. Enter and View visit to Anvil Close

    Report -

    Healthwatch Wandsworth were invited to visit Anvil Close Residential Care Home for adults with learning disabilities to explore the individual quality of care. Our report is based on what people told us and what we saw during our visit.

  14. Enter and View visit to Arabella Drive

    Report -

    Healthwatch Wandsworth were invited to visit Arabella Drive Residential Care Home for adults with learning disabilities to explore the individual quality of care. Our report is based upon what people told us and what we saw during our visit.

  15. A Strategic review of how Healthwatch Wandsworth uses Enter & View to support its objectives

    Report -

    Our local Healthwatch undertakes 'Enter and View' visits to health and social care services to make recommendations where there are areas for improvement. Read our review of the future direction of the Enter and View programme in Wandsworth.

  16. Enter and View visit to Wood House

    Report -

    We visited Wood House Care Home to find out how care is being given to older people. The report is based on what people said and observations during the visit.

  17. Enter and View visit to Lyle House

    Report -

    Healthwatch Wandsworth were invited to visit Lyle House residential home for older people. Our report is based on what people told us and what we saw during our visit.

  18. Go-ahead for ground breaking new £150m mental health facilities at Springfield University Hospital

    News -

    South West London and St George’s Mental Health NHS Trust (SWLSTG) has announced that it has secured government approval to start work on its two new state-of-the-art facilities for South West Londoners. Read more about the plans.

  19. What you need to know when visiting a care home (new guidance for coronavirus)

    News -

    Take a look at what the guidance around visiting your loved ones in care homes means in practice.

  20. Experiences of the coronavirus pandemic (COVID-19) for staff in care homes.

    Report -

    In July 2020 we worked with SWL CCG (Wandsworth) to develop an independent survey for care home staff. Read our report about how well staff in care homes felt supported to care for their residents and to look after themselves during the pandemic.

  21. We would like to hear from carers about hospital discharges

    News -

    Do you care for someone who has been discharged from hospital since May 2021? Talk to Healthwatch Wandsworth and together we can help shape how discharges from hospital work locally and nationally.

  22. Treating Minor Health Conditions is Changing

    Advice and Information -

    In March 2018 NHS England issued guidance that over the counter medicines for minor health conditions will no longer be routinely prescribed by a GP or other primary care service.

  23. Minor Health Problem? Same day appointments to be available at your local pharmacy

    News -

    From October this year, the new NHS Community Pharmacist Consultation Service will offer local pharmacy appointments to anyone calling NHS 111 about minor conditions such as earache or a sore throat..

  24. Consultation on pharmacy standards

    Report -

    The General Pharmaceutical Council (GPhC) developed nine standards for Pharmacists to ensure that patients receive safe and effective care and can maintain and improve their health and wellbeing. Read about experiences local people shared with us.

  25. National roll-out of electronic prescription service

    News -

    The service will help GP's and pharmacists prescribe and dispense medicines faster and more securely and make it easier for patients to pick up repeat prescriptions.

  26. Have your considered getting the flu vaccination this winter and do you know the flu facts?

    Advice and Information -

    Find out more about the flu and how to get vaccinated with the latest advice.

  27. You can now book yourself onto "Diabetes Book and Learn"

    Advice and Information -

    You will now be able to book yourself on the "Diabetes Book and Learn" service for people living with Type 2 diabetes in South London.

  28. Healthcare experts in Wandsworth are urging patients to visit their pharmacist at the first sign of a minor illness this winter

    News -

    Find out more about how a Pharmacy in Wandsworth could help you quickly get some advice if you are feeling unwell.

  29. What can you expect when using a pharmacy?

    Advice and Information -

    The General Pharmaceutical Council (GPhC) is the regulator for pharmacists, pharmacy technicians and pharmacies in Great Britain. Find out what they say about what you should be expecting from pharmacy services.

  30. Enter & View visit to St George’s Hospital – Departure (Discharge) Lounge

    Report -

    We went to speak to people who were discharged from St George's Hospital via their Departure Lounge. Read our report about what people told us and what the hospital will be doing about our recommendations.

  31. How to access care during the Coronavirus pandemic

    Advice and Information -

    We’re here to help during this difficult time. On this page we have collected information about services you can access during the Coronavirus lockdown.

  32. Ten minutes with community pharmacist Mayank Patel

    News -

    Community pharmacists do much more than dispense medicines as Mayank Patel of Pearl Chemist Tooting explains.

  33. Survey: Pharmaceutical Needs Assessment (PNA)

    News -

    The PNA is used to ensure that pharmacy services meet the needs of the population in Richmond and Wandsworth. This includes where services are and what services are provided by the pharmacy/pharmacies near you.

  34. Group A Strep - What you need to know

    News -

    Cases of Invasive Group A Strep (iGAS) are rare. Some current cases are presenting with sepsis-like symptoms.

  35. Flu vaccine: What you need to know

    News -

    Not sure whether you’re eligible for a flu vaccine or how to get it? Read our frequently asked questions.

  36. Know where to go if you need medical advice, but it's not an emergency

    News -

    Know where to go if you or someone you know need medical advice, but its not an emergency

  37. New hearing health service in local pharmacies

    Advice and Information -

    People in Merton and Wandsworth who are suffering from blocked ears or gradual hearing loss can now get NHS help at local pharmacies.

  38. Findings from Healthwatch Assembly event about GP services - March 2023

    Report -

    This report outlines what we spoke about at our recent Healthwatch Assembly where we discussed GP services with members of the public and health care professionals.

  39. Healthwatch Wandsworth Assembly 2024: Access to non-urgent care

    Report -

    Read about our 2024 Healthwatch Assembly focused on accessing non-urgent care.