Who we are and what we do

We are the independent champion for people in Wandsworth who use health and social care services. We’re here to make sure that those running services, put people at the heart of care. 

We aim to:

  • Promote and support involvement of the public in health and social care.
  • Find out what local people think, what matters the them and make sure that their views shape health and care services in Wandsworth.
  • Drive up the quality of local services so that they help people to stay well, get the best out of services and to manage their health and wellbeing.
  • Promote access to services and choice.

How we work

We are here to listen to what you like about services and what you think could be improved. No matter how big or small the issue, we want to hear about it.

Where possible, we will let you know when changes are planned to services in our community and help you have a say. We will also encourage those in charge of local care to involve you when changes are being planned to services.

You can also speak to us to find information about health and social care services available locally.

Our approach

People's views come first - especially those who find it hardest to be heard. We try to bring communities and services together to champion what matters to you and to work with others to find ideas that work.

We are independent and our staff and volunteers are committed to listen to what matters most to people by:

  • Visiting services to see how they work and speak to people using the services
  • Running surveys and focus groups
  • Going out in to the community and working with other organisations to hear from local people
  • Hosting our own free public events
  • Reporting and presenting your views

We then speak to health and care decision makers so that they can improve services, policy and practice.

Have your say

Tell us your experience of health and social care services and help make care better.

Find out more

Advice and information

Find out about more about how we can help you access the support you need to live well.

Find out more

Our Governance and our board

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There is a Healthwatch in every area of England. Wandsworth Council have the responsibility to make sure there is one in Wandsworth and have contracted Wandsworth Care Alliance, a local charity, to delivery Healthwatch.

Wandsworth Care Alliance is the accountable corporate body for Healthwatch Wandsworth. Learn more about our governance and find out about our Board.

Learn more

Our staff

Healthwatch England Staff member

Meet our staff and volunteers.

Meet the team

Work with us

We couldn’t possibly know what so many local people think without the support of local community organisations who help us speak to people at support groups and community events. 

We also couldn’t do our work without the welcome input and time that busy people working in health and social care are able to give us. From managers and staff in hospital wards, to those making decisions about care who tell us what might be changing and listen to us when we tell them what local people think about those changes.

If you are an organisation looking to work with us on a project, get in touch and tell us more.

Contact us