1. What is a GP referral and how can you get one?

    Advice and Information -

    When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.

  2. Ten minutes with community pharmacist Mayank Patel

    News -

    Community pharmacists do much more than dispense medicines as Mayank Patel of Pearl Chemist Tooting explains.

  3. GP online consultation solutions

    News -

    GP practices are enhancing access to primary care services by implementing online consultation solutions, which enable patients to raise clinical and administrative requests online.

  4. New 24/7 ‘Remote Monitoring Hub’ launched to help patients stay in their own homes

    News -

    Patients across south west London are already able to receive care in the comfort of their own home in ‘virtual wards’, now more are set to benefit with the roll out of 24/7 remote monitoring.

  5. Flu vaccine: What you need to know

    News -

    Not sure whether you’re eligible for a flu vaccine or how to get it? Read our frequently asked questions.

  6. Know where to go if you need medical advice, but it's not an emergency

    News -

    Know where to go if you or someone you know need medical advice, but its not an emergency

  7. NHS Diabetes Prevention Programme

    Advice and Information -

    Xyla Health & Wellbeing are currently delivering a FREE NHS scheme called the NHS Diabetes Prevention Programme (NDPP) otherwise known as the Healthier You programme.

  8. Findings from Healthwatch Assembly event about GP services - March 2023

    Report -

    This report outlines what we spoke about at our recent Healthwatch Assembly where we discussed GP services with members of the public and health care professionals.

  9. Choosing where you receive NHS care

    News -

    Patients will be empowered to choose where they receive their NHS care under new plans to cut waiting lists, one of the Prime Minister’s 5 priorities. People will be given more choice and control over their own care, including through the NHS App.

  10. Perinatal mental health experiences of our diverse borough

    Report -

    Read about the experiences people have shared with us about managing their mental health and emotional wellbeing as they become parents.

  11. The community's experience with the cost of living crisis

    Report -

    Read about how the cost of living crisis is impacting the daily lives of people in Wandsworth.

  12. Improving take-up of cervical screening amongst Asian communities in Wandsworth

    News -

    We collaborated with the Asian community and organisations supporting the health of our community to find solutions to increase how many people in the Asian community are supported by cervical cancer screening.

  13. South West London Healthwatch Accessible Information Standard Project

    News -

    Healthwatch Sutton, together with the other Healthwatch organisations in South West London (Healthwatch Croydon, Merton, Kingston, Richmond, Wandsworth), are currently working with patients, carers, and GP practices on a project about the Accessible Information Standard.

  14. Healthwatch Wandsworth Assembly 2024: Access to non-urgent care

    Report -

    Read about our 2024 Healthwatch Assembly focused on accessing non-urgent care.

  15. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  16. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  17. Urgent Care Consultation

    Report -

    Many people want to know where to go when they need urgent health advice, treatment and care at any time of the day or night. Find out about how our report highlights some important consideration for people designing the urgent care system.

  18. Intermediate Care at St John’s Hill and Brysson Whyte centres

    Report -

    Healthwatch Wandsworth visited St John’s Hill and Brysson Whyte centres that provide Intermediate Care to people in Wandsworth. Read our report on what people said about their care.

  19. Enter & View visit to Mary Seacole Ward

    Report -

    A visit was organised to Mary Seacole
    Ward at Queen Mary’s Hospital, Roehampton, which provides an Inpatient Elderly
    Rehabilitation Service.

  20. Enter & View visits to Ronald Gibson House

    Report -

    Intermediate Care (IC) is intended to be a range of integrated services that promote faster recovery from illness; prevent unnecessary acute hospital admissions and premature admissions to long-term care and support timely discharge from hospital.

  21. News from our Assembly - 22nd June 2016

    Report -

    At our event in June we heard about plans for improving outpatients at St George's Hospital and how Wandsworth Council have a standard to make sure their information is accessible for people. Read more about it in our report.

  22. Improving local services - the Wandsworth Health and Care Plan and improvements to outpatients

    Report -

    At our event in May 2019 those in charge of local health and care services told us of plans to make improvements to services across Wandsworth and also specifically for hospital outpatients. Read the report on what attendees thought about the plans.

  23. Hospital Outpatients Clinics Survey

    News -

    You can contribute to improving your local NHS services for outpatients in Wandsworth. Find out how.

  24. Enter & View visit to St Georges Hospital

    Report -

    Healthwatch Wandsworth were invited to visit three senior health wards at St George’s Hospital, Tooting to talk to patients and carers in September 2017.

  25. Enter & View Visit to Champneys Ward and Dialysis Services

    Report -

    Members of Healthwatch Wandsworth’s ‘Enter & View’ team made three visits to Champneys Ward and Dialysis service at St George’s Hospital to learn about the renal services that were being provided in February/March 2017.

  26. Enter & View Visit to Colliers Wood Dialysis Unit

    Report -

    Members of Healthwatch Wandsworth’s Enter & View (E&V) team visited the Colliers Wood Dialysis Unit provided by Fresenius Medical Care Renal Services Ltd to hear from patients their experience of treatment and care.

  27. Enter & View Visit to Crocus Ward

    Report -

    A visit to Crocus Ward, Springfield Hospital, was organised by a team of five authorised volunteers from Healthwatch Wandsworth on October 26th 2016.

  28. Enter and View Visit to Ward 2, Springfield University Hospital

    Report -

    We visited Ward 2 at Springfield University Hospital. Ward 2 is a ward for both men and women who have serious mental health issues. We talked to staff and patients. Our report is based on what people told us and what we saw during our visit.

  29. Enter and View visit to Laurel Ward, Queen Mary’s Hospital

    Report -

    Healthwatch Wandsworth visited Laurel Ward at Queen Mary’s Hospital, Roehampton, a mental health ward for men. We talked to staff, patients and patient’s relatives and our report is based on what people told us and what we saw during our visit.

  30. Enter and View visit to Ashley House Supported Living Scheme

    Report -

    We spoke to tenants living in Ashley House Supported Living Scheme. We’ve written our report of what people told us.

  31. Enter and View visit to 120 Besley Street Supported Living Scheme

    Report -

    We went to speak to tenants living in 120 Besley Street to find out their experiences of the supported living scheme. We’ve written our report of what people told us.

  32. Enter & View visit to Ensham House Extra Care Housing Scheme for Older People

    Report -

    Healthwatch Wandsworth were invited to visit Ensham House Extra Care Housing Scheme for Older People to hear tenants’ views of the quality of care they were receiving. We’ve written our report of what people told us.

  33. Enter and View visit to Chestnut House Extra Care Housing Scheme for older people

    Report -

    Healthwatch Wandsworth were invited to visit Chestnut House Extra Care Housing Scheme for older people to explore the individual quality of care. Our report is based on what people told us and what we saw during our visit.

  34. A Strategic review of how Healthwatch Wandsworth uses Enter & View to support its objectives

    Report -

    Our local Healthwatch undertakes 'Enter and View' visits to health and social care services to make recommendations where there are areas for improvement. Read our review of the future direction of the Enter and View programme in Wandsworth.

  35. Leaving Hospital: The experience of patients being discharged from St George’s Hospital

    Report -

    Following the Wandsworth Link visit to St George’s in 2010, Healthwatch Wandsworth returned to St George’s 3 years later to see what has changed with hospital discharge. Our report is based on what people told us.

  36. Improving the practice of hospital discharge and the provision of after care in Wandsworth.

    Report -

    We spoke to patients and carers about the experience of being discharged from hospital. Our report is based on what people told us and what we saw during our visit.

  37. Enter & View visit to St George’s Hospital – Departure (Discharge) Lounge

    Report -

    We went to speak to people who were discharged from St George's Hospital via their Departure Lounge. Read our report about what people told us and what the hospital will be doing about our recommendations.

  38. Have you left hospital during COVID-19? Tell us your experience

    News -

    To respond to coronavirus, hospitals in Wandsworth had to quickly change. Tell us how this has affected the care you or your loved one has received.

  39. What can you expect when you’re discharged from hospital?

    News -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  40. Local views on an Integrated Model for Intermediate Care Services

    Report -

    Intermediate Care services offer short-term care to patients and aims to increase independence & recovery. Wandsworth Council is developing an integrated model of care and wants to understand how these services can be improved for patients.

  41. News from the Healthwatch Wandsworth Assembly – 25 March 2021

    News -

    At the Healthwatch Wandsworth Assembly we talked about what our focus on health and social care should be in 2021. Attendees helped us set our priorities for public and patient participation and involvement this year.

  42. Findings from the Healthwatch Wandsworth Assembly – 25 March 2021

    Report -

    We discussed priorities for patient and public involvement in the coming year at our Assembly in March 2021. We discussed this in groups and also focused on hospital discharge. Read our report for the key highlights about what people told us.

  43. Developments to hospital discharge since our visit to the Departure Lounge at St George's Hospital

    Report -

    We spoke to people leaving hospital via the 'Departure Lounge' at St Georges Hospital in 2019. Read on to hear about how the organisation has worked on their action plan to address what people told us.

  44. Find out about what we've achieved together in 2020-21

    Report -

    Read our annual round-up of what we've been working on and how people in Wandsworth have helped us shape our local health and social care services.