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For better health and social care

Carers in Crisis, reports Healthwatch England


Healthwatch spoke to more than 5000 people from 27 communities across England about their experiences caring for a friend or loved one.

Headlines from our findings include:

  • Services are difficult to find, with many carers unaware until they hit breaking point
  • Councils lack the necessary data about local need to make a strong case for extra investment

The feedback we've gathered over the last two years from around the country paints a stark picture of what it’s like trying to find and access help when taking on carer responsibilities for relatives, friends and neighbours.

Many of those who shared their stories with us said they only found out about the help on offer ‘by chance’ or started looking at their options when they had already started struggling.

Our findings and conclusions are included in the attached report, and later this week the Healthwatch network will be gathering to discuss the report and what the Government needs to do to address the needs of carers in light of the recent Social Care Green Paper. We'll also discuss the NHS Long Term Plan and how communities can be involved as the plan develops.


Healthwatch England Report on Carers - Oct 2018